Contacted Electronic Arts Customer Support

hi guys i recently brought 2 copys of burnout paradise. 1 for me and the lad him having a arcade package at xmas.. we both wanted to have a race online but when i was waiting for him to apear then he shouted down his 360 is saying it needs a hardrive for Burnout Paradise to go online. on the box art it didnt say you need a hardrive just so many kb for game save which is ok has he got a 256mg card in the 360 arcade pack so i contacted Electronic Arts Customer Support and this is the reply i got
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Hello,

Thank you for writing us at EA Technical Support. I understand that you are currently having issues with the requirements for Burnout Paradise. I apologize for your situation, and the inconvenience that this causes you.

The hard drive is needed to store temporary data when playing online as the data transferred from one console to another requires storage space greater than what the memory card can contain.

If you have any other questions feel free to reply to this e-mail, and I will be very glad to help you out to the best of my ability.

Should you require further assistance with this game or other Electronic Arts games in the future, please visit our website and review our extensive Self Help knowledgebase at (http://support.ea.com/).

Thank you,

L********.
EA Technical Support

so it looks like il be out to get him a hardrive now
thanks jay

I have just checked and it doesn't say the HDD is required on the Box or in the manual (PAL version). Just a high speed Internet connection is required for online play.
Just how much information is required, even 6 players can't generate that much information.

Exactly legendofphil it doesnt say anything so what good is it paying £39.99 for a game that 2 of you in the same house cant play against each other online all becuse the game doesnt say hdd needed anywere so there goes the fun of playing against my lad

Originally Posted by legendofphil

I have just checked and it doesn't say the HDD is required on the Box or in the manual (PAL version). Just a high speed Internet connection is required for online play.
Just how much information is required, even 6 players can't generate that much information.

http://www.n4g.com/News-104457.aspx

MGS4 & MGO & CELL FTW

you should reply to that email and question why nothing is stated on the box art or the manual?? that sucks though i really wonder what information could be so large to need a hdd for temp storage??

Originally Posted by rgbsf1337

MGS4 & MGO & CELL FTW

oh right since MGS4 & MGO are racing sims....stfu and the almighty cell is about powerful enough to compute numbers but gaming wise its the same cup of tea as the 360 except the 360 has more acessible ram

Originally Posted by rgbsf1337

http://www.n4g.com/News-104457.aspx

MGS4 & MGO & CELL FTW

Why are you spamming? We know the cell is powerful

Originally Posted by jay123_2

Exactly legendofphil it doesnt say anything so what good is it paying £39.99 for a game that 2 of you in the same house cant play against each other online all becuse the game doesnt say hdd needed anywere so there goes the fun of playing against my lad

That sucks man, I'm sorry to hear the experience is ruined for you. The Hard Drive...interesting. That could be because the PS3 was the lead platform for developing this game and if they are identical, then the online methods must be the same as well requiring a Hard Drive which the PS3 has as standard but for 360s, not everyone has a Hard Drive.

I'm sorry to hear that, its a shame that EA didn't note it on the boxart

i would seriously think aout taking this further y contacting EA again and asking what there solution is to your problem and also contact trading standards about it not being playable as advertised
I'm sure it must be under sale of goods act as not being as described , maybe even false advertising as it states you can play online with only a high speed connection
not 100% sure on this one so maybe wrong

never know may lead to a free harddrive if your persistant enough

sucks, but makes me smile inside

That sucks man, i was thinking of getting burnout paradise for the 360
but i only have a core system

A game of EA quality.

Originally Posted by Trashcat

A game of EA quality.

If only the game thoroughly sucked on its own merits, we could just consign this to the scrap heap. Too bad it seems to be getting pretty good reviews.

OWNED

Lawl

Originally Posted by sigma8

If only the game thoroughly sucked on its own merits, we could just consign this to the scrap heap. Too bad it seems to be getting pretty good reviews.

This is where the PS3 version shines again. No Problems but 360 version needs a HDD.

Its a shame that for those who don't have a HDD for the 360 miss out on this game because EA didn't note it out on the case as a requirement.

Hope the problems are sorted for you

Originally Posted by sigma8

If only the game thoroughly sucked on its own merits, we could just consign this to the scrap heap. Too bad it seems to be getting pretty good reviews.

Actually it makes it even worse, It shows that even when EA developers do make something decent the company just rushes it to the market without thoroughly polishing the product, I mean hello MS sure sells a good amount of Arcade SKU and all these people can't play online just because EA didn't take time to make it work? I bet the game has some nasty bugs too.