MS: Customers spend on Xbox 360 is twice that compared to PS3 and Wii

[Zeus]

The Xbox 360 may have been THRASHED by the Wii in terms of monthly unit sales during July in USA, but MS are claiming some form of victory as they revealed consumer expenditure on the Xbox 360 is two to one compared to the PS3 and Wii.


Microsoft states in the announcement that 360 consumers have generated $2.7 billion in revenue since November of 2006, comparing favorably to the $1.7 billion generated by the Wii and the $1.3 billion by the PS3 in the same period. Microsoft pointed out that the top selling game for July was the Xbox 360 version of NCAA Football 08, and that this version outsold the PS3 and the PS2 versions of the same game, combined.

Microsoft has also added some statistics of its own, stating that sales for the month were up 24% year-over-year for 360 software. They also stated that the console’s accessory attach rate is no 3.3, and the software attach rate is 6.2.


News Source: <A href="http://www.next-gen.biz/index.php?option=com_content&task=view&id=6948&Itemid=2" target="_blank">Next-Gen.biz</a>

[XxBigP123xX]

it's also 2 times likely to break

[KainXS]

its more than two times likely to break

hell, id say 6 times easy

[DaFireStarter]

Can't wait for the hardware issues to be solved this fall so these comments will... As they are brought up in every thread.... Even though it has one of the best warranties in the business.. Even after the darware revision.

[daps83777]

it's also 2 times likely to break

that might be true but it does seem that 360 owners are buying games and accessories and a really good rate regardless of the 360's breakdown problems.

[xcxv2]

Is this good press or bad press ? Wouldn't saying customers eventually spend more than the cost of PS3 turn people off to the 360 ?

[ModderFokker]

Absolutely True :

- Everything breaks
- Yearly fee for Xbox Live
- Addon Hd-Dvd


You cant compare the three consoles with each other that BS.

BlaBlaBlaBlaBlaBlaBlaBla

Wii sells more console than a 360 BlaBlaBlaBlaBlaBla (just a hype, ive had the thing since launch and only bought Zelda <- perhaps ill get mario galaxy)
Ps3 lacks games BlaBlaBlaBlaBlaBla (that will change in the end)
360 breaks every single time BlaBlaBlaBlaBla (happened twice to me)

We'll see who the winner is in the end ( I do know that we get f*cked by all three company's :D)

[Wakutan]

Correction.

MS: Customers spend on Xbox360 customer service twice that compared to PS3 and Wii services.

[el username]

People spend more because there are more great games that people want to play. The hardware reliability factor has nothing to do with it in my opinion.

People don't spend more on the PS3 because once they get it they realize that there are no games worth owning.

The Wii is fun to play, but again, not that many games out that are system movers. Again, IMO wii sports is the most fun title available and it comes bundled.

[jerzmob]

this is ridiculous. Many gayboxers have already sold their 360 for a Wii so how is it that "the consumers" spend more time on their gaybox 360 than on the WiiS3???

[msanchez]

Well that's a fact that they spend more, ps3 after you buy motorstorm, resistance, and ninja gaiden sigma (the only title I would buy myself at the moment) what else is there to buy?

The wii, you buy Zelda, beat it rather quickly for what I hear, and what else can you buy?

The 360 had a head start and its still reaping some rewards from it. Hardware issues aside, you've gotta be true to yourselves and acknowledge that the 360 has a better library; for the record at the moment there is not 1 game on the 360 that I want to play, but I'm sure that isn't the same for most gamers.

this is ridiculous. Many gayboxers have already sold their 360 for a Wii so how is it that "the consumers" spend more time on their gaybox 360 than on the WiiS3???

Don't use WiiS3, please.... reminds me of the fabled wii360 thing that ms wanted to create. Personally I think it's pathetic that some people want to make up these alliances and I was so glad when ninty basically told ms "who are you?" regarding the whole wii360 thing. The ps3 doesn't need the wii to win, it just needs sony to get its a$$ in gear.

I know that you were probably responding in that way since they group them up in the statement, but still leave the forging of unholy alliances up the BIOTCHES, or are you trying to admit that the ps3 needs help in overtaking the 360??? if so your less of a fanboy then I thought (and I actually mean that in bad way..... weird, first time being a fanboy is considered a compliment)

[Blades]

For once M$ is not just blowing smoke. They are absolutely right about the attachment rate. VS the other systems.

[ModderFokker]

For once M$ is not just blowing smoke. They are absolutely right about the attachment rate. VS the other systems.

Now they are not blowing smoke thats what they developed the racing wheel for :D


http://www.maxconsole.net/?mode=news&newsid=20042

"

Microsoft offering free retrofit for smokin' hot 360 wireless racing wheel

Microsoft has posted up that it is offering a free retrofit to those who have purchased the Xbox 360 wireless racing wheel. They claim that this 'precautionary measure' affects wheels manufactured between 2006-2007. There has reportedly been no reported incidents of the malfunctioning wheel which can overheat and release smoke when the AC-DC power supply is used. MS further plays down fears of anything serious by saying this voluntary free retrofit nothing more than a show of their strong commitment to consumers. "


;)

[DEDDOA]

Lol, before I even opened this thread I expected the first few posts to be trolling PS3 fanatics, with Jerznob being amoung them (the thread could be "astronauts play DS in space" and he would just say somthing like "they would have done so sooner but the 360 had RROD" etc, what a tit lol) :D

I can see why this would be true, the reason is quite simple, the Games. ***** all you want about hardware, or that the Wii now hold no.1 position (somthing I myself added to last week when I bought 2 of them) but the simple fact is that for the non fan boys out there, the 360 has a lot more to offer where it counts, meaning it has lots of games people want for it.

I can't deny that when faced with waiting for my 360 to be returned from MS, instead of getting games for my PS3, I just went and bought another 360.The simple fact is while I would like to expand my PS3 collection, there is nothing on it that I don't have on the 360 already or wouldn't rather have on the 360. The Wii has it's share of fun titles (Big brain academy or whatever it is called must be popular as it is harder to find than the console), more so than the PS3 due to the unique controlls, but even that pales to the 36o's catalogue.

So say what you will, but games are what count not formats, it's just that right now it so happens that the 360 is the format with the majority of the good games all in one place, so no wonder it has a higher attatch rate.

[grapeape]

Maybe im just awed by the pretty graphics, but the attach rate for me has been faster than any other console I have ever owned. I still have over 3x as many ps2 games but im already well over 30+ titles on my 360 and it took me almost 3 years to get that many on the ps2. I will admit I have bought a few duds and few that were supposed to be duds that I have enjoyed, but I have done the same on all my other consoles too.

Maybe its just being older and having more disposable income though since my DS collection is growing almost as fast...I am bad about looking at CAG for deals though, today I went completely nuts at the local Toys R Us. 3 DS, 5 PSP and 2 360 titles. They have a hell of a clearance sale going on right now btw, lots of titles for less than $8 each.

[Tempos]

this is ridiculous. Many gayboxers have already sold their 360 for a Wii so how is it that "the consumers" spend more time on their gaybox 360 than on the WiiS3???

Someone just ban this spammer. Xbot I can manage, but gayboxer? Immature fool who contributes nothing to this site.

The attachment rate should be expected to be rather high considering the very active Live Marketplace and quality/quantity of games available.

[cafevincent]

Maybe because if you're serious about playing with your 360 you need to have two of them because at least one of them is always being repaired.

[rickianblaster]

As an owner, I've gotten one of the biggest shafts from the folks at M$.

My system broke just outside of the one year run, and they refused to fix it. A few months later, I had scrapped together the cash to sell the broken unit and buy a new one; since M$ refused to do anything with it.

Literally one week later, the warranty was extended. M$' automated system tells customers that refunds will be given to all users who had to pay for repair service and replacement due to three red lights, but even after contacting the BBB, M$ refuses to refund me the cost on my new system.

On top of that, it took me a good 60 days just to get them to make downloaded content that I had purchased to work on the new system. It was one of the biggest headaches I've ever encountered. And I've dealt with AOL. M$ customer service is hands down THE WORST I HAVE EVER ENCOUNTERED. They are ignorant, they are beligerant, and the majority of them only understand a handful of english words(This is a case of customer service outsourcing gone horribly awry!)

That all said. I still have my new system, I bought a warranty from the shop where I purchased it; and I'm enjoying my spare time on it. I've got a Wii as well, but until they start getting more titles it won't compare.

The system has a lot of great, and very fun experiences to be had, a LOT. But it definitely has it's pitfalls. I am glad I own one, but I seriously question whether I would go through the mess again. Buying the system is a bit risky right now; myself, I plan to swap out my unit as 'broken' this fall when the new ones, which are supposedly more reliable hit store shelves. But that's what the warranty was for(In my case at least).

The 360 had a year long headstart, and so has a much larger catalogue of games, a more robust set of online features, and a headstart that shows all around. But the Wii and the PS3 will catch up. Without question.

When hardware issues are all said and done, it will be a matter of preference, like the last race. Except last race, Sony had the problems.

I will say that M$' response to my issues as a customer has made me thoroughly rethink my future purchases of their later gaming systems. I can't say I'll be a launch buyer again, it's too much of a risk, and M$ screwed me. Royally.

I love the games that have come out on the XBox and the 360; but I hope M$ learns to improve customer service, it's inexcusably bad right now.


That all said, due to the higher quantity of games, of COURSE gamers with that system are spending more. Most PS3 and Wii owners aren't interested in more than a handful of games, since the selection is so low. The 360 is going on two years, it has a much wider library to purchase from, this is a given.

[kcvfr400]

The figures are un important as they take into account machines bought and hd-dvd add ons and charge wires and batteries and live subscription and many other things not just games. So directly cannot be compared as you don't pay on the wii or ps3 for online, you don't have to buy a wifi adaptor either for the 2 and don't need a charge cable or hd player for the ps3. And the failure rate of the 360 before the warranty when people went out and bought new is sadly still something to figure into this revenue.


Now the revenue from games sales and download games content is the important figures to see as that shows directly the successful attach rate of the 360 against the other 2, and yes 360 will be winning clearly in that due to better games choice at the moment.

[{{909}}]

its logical that statistically the MS has more games sales, alot of people bought the wii as a gift and only played Wii Sports for months afterwards, such a thing is impossible for the 360 as they have to buy a game before they can even play on it, instantly giving it an attach rate bump. On top of that is the fact that it has more games worth buying after being on the market a year longer.

If the 360 shipped with a game with the appeal of wii sports im sure hardware sales would be up, and software sales would be down.

MS try to spin anything into a positive for their machine, the fact is they have the BEST games, the BEST online service and the cheapest hardware to the $ and they are still failing to outsell an 'overpriced' white box still yet to receive a true killer app.

[WickedSkin]

Sure they do. If you want whats already on the PS3 or Wii, you will have to buy it for 360. If you want something wireless for the 360, Microsoft products are the only ones that are allowed it be wireless. But I guess companies could buy rights... but for silly money. And I don't know why MS are so proud... they NEVER come up with anything new. Every thing they have and do has already been done.

But a good console none the less. Honestly.

[kayjay]

yeah, lol.

the xbox360 is about 16x more likely to break.
the reason people spend more on the xbox brand is the fact that they always buy TWO xboxes. :eek:

[khukon]

only because you have to buy the hardware twice lol

[croatoan]

They may spend more money but MS are also haemorraging more money than anyone elase.

Anything will sell if you lose enough money on it

[neurotoxin]

How is proclaiming that spending more cash is a GOOD thing?!?

Just goes to show microsoft don`t give a damn about their customer base, all they are after is a hefty bank balance to soothe the Fat Cats with milk.

Tossers.

[Xenogears V]

Only twice!.:rolleyes:

[Laguna Loire]

Probably that was true since I already have 2 X360 controllers & only one Wiimote+Nunchuk. That goes same for games title. Recently I’m playing Resident Evil 4: Wii Edition. But that my first serious game I played & enjoyed on Wii since I bought it.
I’m much more toward single player gamers.

[Sinar]

this is ridiculous. Many gayboxers have already sold their 360 for a Wii so how is it that "the consumers" spend more time on their gaybox 360 than on the WiiS3???
Your lines are tired, Wii sucks right now, hardware sales do not mean software sales. my 360 lives and i actually spend cash on it, will you do the same for ps3? no because there is barely anything out.
Go back to waiting for killzone 2 and mgs4 the two games with the most bland textures ever seen in games until you have something useful and constructive to say. Despite 360's hardware failures it has still kicked ps3 out of the water even with a pricedrop for july, the guy is right about the spending and that is a good thing.

[picopir8]

Nowhere did the article state that customers were spending tice as much on "games". Considering the xbox 360 has twice as over twice as many sales as the PS3 and is twice the price of the Wii would explain these numbers.

Even if its games, its more good news for the PS3. Heres why. PS3 and Wii had zero sales last year. Both have seen relatively linear gains so the "average" number of owners of the wii and PS3 is about half of their present numbers. Since the average number of Wii owners is about half that of the 360 over the past year, you would expect see about half as many games sold. For first gen wii games to sell that well compared to second gen 360 games is pretty good. But since the average number of PS3s sold over the past year is so low, for them to be about half that of the 360 is a pretty respectable accomplishment.

So if you ask me, its M$ trying to spin their bad news.

[exorcist1966]

Can't wait for the hardware issues to be solved this fall so these comments will... As they are brought up in every thread.... Even though it has one of the best warranties in the business.. Even after the darware revision.

But to get the benefit from the new hardware you have to buy a new xbox360 M$ is not going to replace 10million consoles even with there wealth, which then makes other consoles cheap even the PS3, so the comments are not going to go away.

maybe the best warranty in the business but also the worst failure rate.

[msanchez]

Can't wait for the hardware issues to be solved this fall so these comments will... As they are brought up in every thread.... Even though it has one of the best warranties in the business.. Even after the darware revision.

While it's true the "RROD" comments are getting old, I don't understand how some people can try to hide the fact that the issue exist (there's still a few people that claim this is all made up by ps3 fanboys) behind the supposedly "Best Warranty" argument. That warranty is a product of the high failure rate. The best warranty is the one you won't ever need, not the one you'll surely need.

While 360 owners, in my opinion, have reasons to defend their game selection, when someone talks about the reliability of their hardware they should lower their heads and take it; in the same matter ps3/wii owners when getting made fun of because of their game selection should simply shut up and take it. I'm hoping both issues will be fixed sooner rather then later, but for the moment these are undeniable truths.

How is proclaiming that spending more cash is a GOOD thing?!?

Just goes to show microsoft don`t give a damn about their customer base, all they are after is a hefty bank balance to soothe the Fat Cats with milk.

Tossers.

The reason is supposed to be that if your buying accessories and games for your console then you actively use it, and feel good about your purchase, or something like that.

[grapeape]

How is proclaiming that spending more cash is a GOOD thing?!?

Just goes to show microsoft don`t give a damn about their customer base, all they are after is a hefty bank balance to soothe the Fat Cats with milk.

Tossers.

Do you understand what an attach rate is? Its how many games and accessories sell on average to each console owner. A higher rate means more games and accessories being picked up by consumers, when your selling a console thats a good thing. The more money spent..the higher the attach rate, etc.

But to get the benefit from the new hardware you have to buy a new xbox360 M$ is not going to replace 10million consoles even with there wealth, which then makes other consoles cheap even the PS3, so the comments are not going to go away.

maybe the best warranty in the business but also the worst failure rate.

If your console hasnt failed why would you need to "get the benefit" from new hardware? After falcon launches you can be assured that if anyone does get a 3rod they will get the latest board after repair anyway. They are replacing current ones with the new heatsink, so I dont see them not going with the best repair option at their disposal.

[jerzmob]

Do you understand what an attach rate is? Its how many games and accessories sell on average to each console owner. A higher rate means more games and accessories being picked up by consumers, when your selling a console thats a good thing. The more money spent..the higher the attach rate, etc.



If your console hasnt failed why would you need to "get the benefit" from new hardware? After falcon launches you can be assured that if anyone does get a 3rod they will get the latest board after repair anyway. They are replacing current ones with the new heatsink, so I dont see them not going with the best repair option at their disposal.

and if it wasn't for that hacker that M$ stole the heatsink concept from then you wouldn't have that 1% chance of the 360 not going RROD.

360 will indeed be the worst console ever made. RROD??? i mean seriously folks...get real and own a ps3 for your next-gen entertainment.

WiiS3!!!!!!!!!!:D

[Cymrix]

Did they also mention that they have also been marketing thier system for at least one year longer? Also thier system has been out a year longer. Companies have been producing add-on's a year longer. Game companies have had a whole year more of production for the system.

Yeah, so if you compared thier numbers to the amount of time they have been on the market to get those numbers you would see they aren't actually doing any better, just been at it longer.

One of the major reasons I do what I can to steer clear of Microsoft. They spin information so much.

Whatever...

[msanchez]

Did they also mention that they have also been marketing thier system for at least one year longer? Also thier system has been out a year longer. Companies have been producing add-on's a year longer. Game companies have had a whole year more of production for the system.

Yeah, so if you compared thier numbers to the amount of time they have been on the market to get those numbers you would see they aren't actually doing any better, just been at it longer.

One of the major reasons I do what I can to steer clear of Microsoft. They spin information so much.

Whatever...

You forgot to mention that during that whole year they had no competition too. However, they all spin news to their benefit. MS is not the only one guilty of that.