Official Xbox 360 wireless gaming receiver plagued by faults - speak up!

[Zeus]

And here is another official Microsoft peripheral which reportedly has some serious issues that have been ignored by the Xbox 360 team. Oneway Johnny mailed in to let us know about the dire state that the official wireless gaming receiver is in. The product seems PLAGUED with problems as evident by many user reviews including knocking out all USB devices attached to the same machine, poor packaging which makes it easy to cut the wire when trying to open it amongst other faults.


Yo,

This needs some attention finally, 6 months of waiting and 4 months looking for a fix this horrible issue has not been resolved as of yet. Please read below and through the forums how microsoft is really messing up releasing a XBOX360 wireless gaming receiver that when plugged it goes to initialize. Upon loading the driver the power hungry USB device knocks out ALL to MOST USB devices attached to the same machine. I am a huge XBOX fan but enough isenough.

Each package has the customer cut along the dotted line, when doing so the
wire loops vertically to the TOP of the package!!! many have cut the wire including myself.

If you were so lucky as to NOT destroy your own product during removal frompackaging. You were warmly greeted with this device huggin all the powerfrom your USB device mainly knocking out keyboards and mice, which cant be fixed until you remove the device and reboot.

The solution is to buy a powered USB hub, then plug the device into the hub and then into the computer which does not lock up any thing.

I am now going to list 4-5 links to major sites, read the forums and the products review about 90% of the people that actaully bought on e is going through.

Its not FAIR, please help us consumers as we have called into xbox support only to be told that its not and xbox product and they will only take your call unless you have a 360 or XBOX1 console. Making impossible to file a complaint unless you can provide a serial number.

* Amazon (read review 50% not working)
http://www.amazon.com/Xbox-Wireless-Gaming-Receiver-Windows/dp/B000HZFCT2

* New egg(read review 80% not working)
http://www.newegg.com/Product/Product.aspx?Item=N82E16874103054

* Neowin (read thread)
http://www.neowin.net/forum/index.php?showtopic=538920&st=0&p=588590945&#entry588590945

* And @ last the xbox forum this is the best one
http://forums.xbox.com/1/10649420/ShowPost.aspx#10649420

how this has been going on 6 months and no site has posted this is amazing, help us gamers out as we are being ripped off.

Thanks for the paper weight Microsoft!!!


Thanks for bringing this to our attention, and hopefully Microsoft's eventually.

[XxBigP123xX]

top quality miscrosoft products:rolleyes::p

[Sinar]

Cheaper way than buying a 360 or hoping for microsoft to do something, just get a play and charge kit.

[Betatester]

mine worked fine, and i used to say it was awesome for emulators. then it just stoped syncing to any of my controllers and headsets. bums me out. one more thing i got to get returned i guess.

360, racing wheel, wireless headset, and now this :\

[phantomdjp]

Use mine on 2 computers (A desktop and an UMPC), I had only one problem with the small program which display battery when you push the X-button. I just kill the task and that's perfect.

[hankchill]

Wow, another Micro$oft product riddled with problems...

Shocking.

[Ztype]

If I want to use mine I basically have to unplug every USB device for it to work

[LandRoverAttack]

Mine's fine :3

[martin.ca]

Mine is working fine. Never had any problem. Finished Tomb Raider Anniversary with it.

[grapeape]

Works fine on my machine but I have rather beefy system. I wonder if this is going to end up being a chipset problem? I have seen similar issues in the past with things like logitech mice with certain SiS chipsets, Dazzle with via chipsets...etc...sometimes they can fix it with drivers other times users just end up SOL. Hopefully for the ones having issues it can be fixed with a driver. Has anyone actually bothered to start tracking hardware that is experincing the problem, its hard to pin down a solution if no one really knows what the basis of the problem really is. It would just be interesting to see if there is anything in common hardware wise.

[s00pcan]

The god damn triggers are mapped to the same axis. You can't use them simultaneously on anything besides halo and whatever else official there is. FIX IT.

[weetz]

Cheaper way than buying a 360 or hoping for microsoft to do something, just get a play and charge kit.

I was under the impression that the play and charge kit was ONLY a charger as the wireless controller still uses wireless while its charging if that makes any sense.

[gangley]

This is becoming a joke, I have been lucky with my 360 but I only play it for short times and I don't have any extras like the wheel for it, just goes to show you that the yanks can't build ****, I know when I play Oblivion on my ps3 I can play it for hours without worrying about it overheating. What ms should have done was to get all there hardware made in Japan as only the Japanese can make decent hardware and i am not biased because i am of Japanese heritage it's just a fact.

[Hootermancs]

Mine works great, I was unaware that people were having so many problems with this.

I really think this has to be some sort of a hardware conflict like a chipset thing or something as opposed to a power issue. Because my external hard drive enclosure doesn't work on my front usb ports, but works fine on the ports connected to the mobo. Which I've always accounted to a power issue. But this device has always worked 100% on my front ports, the X button thingy works fine too.

I've got an Intel 965 chipset, what are you guys using that it is either working or not working with?

[kronikdaddy]

Mine works without a hitch, Has been for many months. When i first got it it would not work on my newest puter but would on my old one(1 year older anyway) and i just had to spend $10 on a powered USB hub and it works just fine now.

[grd94533]

I got mine last week and it's been working fine. I use it to play lost planet and halo 2 and have had no problems. I do however leave it pluged in behind my computer and out of sight and can't turn my controller off when I'm done unless I take the battery out.

[grapeape]

This is becoming a joke, I have been lucky with my 360 but I only play it for short times and I don't have any extras like the wheel for it, just goes to show you that the yanks can't build ****, I know when I play Oblivion on my ps3 I can play it for hours without worrying about it overheating. What ms should have done was to get all there hardware made in Japan as only the Japanese can make decent hardware and i am not biased because i am of Japanese heritage it's just a fact.

Umm the ps3 is manufactured in China primarily by Asustek and Foxconn.

The 360 is also manufactured in China by Flextronics (kind of ironic concidering the 3rod problem is due to the board flexing) Wistron and Celestica.

[Slayer2184]

Kicks my bluetooth reciever so my mouse and keyboard don't work. Works fine after I removed it. Didn't figure this out until about a month ago.

[gangley]

Umm the ps3 is manufactured in China primarily by Asustek and Foxconn.

The 360 is also manufactured in China by Flextronics (kind of ironic concidering the 3rod problem is due to the board flexing) Wistron and Celestica.

I have the Japanese PS3 which is manufactured in Japan my friend I don't know about the other machines tho. And yes the board flexing is the problem with the 360 which is all down to good old american designing LMAO.

[Sinar]

I was under the impression that the play and charge kit was ONLY a charger as the wireless controller still uses wireless while its charging if that makes any sense.
I stand corrected that is quite bad.

[<3-PSP]

if i alt-tab anything that's a full-screen application, like a game, it will minimize but i can never get the application to full-screen mode again it will just keep minimizing, unless i reboot, otherwise it works fine in emulators, but its annoying as 'ell!

[gangley]

I have the Japanese PS3 which is manufactured in Japan my friend I don't know about the other machines tho. And yes the board flexing is the problem with the 360 which is all down to good old american designing LMAO.

I stand corrected grapeape, I think you are right the ps3 is made in Taiwan after doing a bit of googling, I hope were wrong though because if it's made in Japan it's got to be better. But the bottom line is US companies have no idea how to make a good stable working design.

[Hootermancs]

But the bottom line is US companies have no idea how to make a good stable working design.

taken from Talladega Nights:

"Yeah? Well we invented the missionary position... You're welcome."

[gangley]

taken from Talladega Nights:

"Yeah? Well we invented the missionary position... You're welcome."

lol very funny ;) I take it good old jerzmob is american which is a perfect example for why americans can't do a good stable design :D

[grapeape]

I stand corrected grapeape, I think you are right the ps3 is made in Taiwan after doing a bit of googling, I hope were wrong though because if it's made in Japan it's got to be better. But the bottom line is US companies have no idea how to make a good stable working design.

I take it you didnt know that the Cell Processor was designed in Austin Texas at the STI Design Center?

[CZroe]

When I bought mine, I was pissed to find out that it does not support force feedback with the Wireless Racing Wheel. It was my primary intended usage! I found a VAGUE note on the package small print which made it sound like it was a problem with all controllers and thet it was simply not supported (no indication that it would ever be) however, according to the page online, this was being worked on after all. I just decided to buy the Wireless Racing Wheel later and check back then... Good call too: The wheel is cheaper now and I've spotted it for much less than even the new MSRP.

[noamkot]

Mine has been working flawlessly.
I can only recommend it to other people, it's by far the best PC controller out there.

[InsaneNutter]

Mine has been working flawlessly.
I can only recommend it to other people, it's by far the best PC controller out there.

Agreed, ive been playing through Tomb Raider Anniversary with it ive not had any problems... it works fine plugged in my powerd usb hub or in the usb port on my pc and laptop in both xp/vista

I like how you dont even need the driver cd i just plugged it in and it downloaded the drivers from windows update :D

[cafevincent]

As I understand this is very typical quality from Microsoft. I've never seen a MS product that worked OK without updates of other fixing. After MS-DOS that is.

[Emu9x]

Mine is working fine too!

[kneehighspy]

shake..an....bake


taken from Talladega Nights:

"Yeah? Well we invented the missionary position... You're welcome."

[Covert Knight]

I take it you didnt know that the Cell Processor was designed in Austin Texas at the STI Design Center?

lol now he shuts up. good job.

Yeah insult the "yanks" all you want idiot but its not that yanks can't make stable products, when it comes to actual computer components we make them solid. However the competition in America is so fierce that companies try to find ways to cut the price. If they can cut the price on a unit by 5 cents and lets say they sell 10 million units they just saved themselves $500,000 just by doing one little thing. So they "nickel and dime" things down until they have saved millions of dollars, and by saving some they are able to get us things that are more advanced. Sony and Microsoft cut costs down so we can have these powerful machines, Microsoft just cut their machine cost down to get ahead of sony, which worked for them. Most of the most powerful computer components and other works of great scientific creation come from America, despite what your simple-minded way of "this company is from there, therefore" mentality. And those that aren't developed here, were trained here, because most of the best (not all and I'm not trying to insult any countries here) are from here.

For the most part, machines are designed in America and made and put together around the world so that costs are down. Nothing is "just made in Taiwan" the process is much more complicated than that. And Microsoft is more international than you think just because it originated in America.

But if you really want to point some fingers at who's fault why something is shoddy, just yell at the guy in the Taiwan factory plant.

[ujnhunter]

my only problem with the receiver might be a problem with the game i've been trying to use it with. Fifa 07 for the PC, It recognizes my 360 controller as the second player and the first player... it's weird... I can't play the game with it. Anyone else have this problem?