Wiiconnect24 channels saying its off, but its on

[AceMilo]

I did a wiikey install for a friend and didn't think to turn off wiiconnect24 before doing the install. After the install he tried messing with the news and weather channels and noticed the weather channel wouldn't work. We tried the steps on the forum (take out battery, format memory, etc), but now all the channels say is that wiiconnect24 is turned off, but he turned it on. No matter how many times we turn off wiiconnect24 and turn it back on it won't see that it's on. Has anyone experienced this or know how to fix it? The date and time are correct, we tried everything with and without the battery in, and we tried to download the everybody votes channel, nothing works. The non-wiiconnect24 channels (shop and browser) work fine, so I know its not an internet problem. Even after downloading everybody votes it still says its off even tho it's on. Any ideas?

[macleodchang]

Try to reconfirm wiiconnect24 usage. Which is in the "internet" configuration, "the third" button. Can't recall the title of that button.

Edit: it should be wii usage agreement, not wiiconnect24 usage.

[thelairster]

Alot of people have been experiencing this problem. Following these steps fixed my problem. I tried alot of other re-formatting techniques but i can assure you this may work.

1- Backup any game saves on SD card and any Miis on a controller
2- Reformat Wii Internal memory ( Found on third page of Wii options)
3- Turn Wii back on and go through initial setup to completion (do not need to setup internet yet)
4- Turn Wii off and remove lithium battery panel along with battery (silver screw on bottom side of wii)
5- Turn Wii back on (with battery still removed) and again reformat internal memory
6- When Wii turns off after reformat, unplug power for fifteen minutes ( with battery still removed)
7- Plug Wii in, Turn Wii back on and again go through initial setup to completion (Battery still removed)
8- Enter your internet settings now, and run internet connection test
9- Go to WiiConnect 24 and make sure you have it set to ON, with Stand By also ON
10- Make sure you go to Internet USER Agreement and select ACCEPT
11- Now go to NEWS channel and hit start ( if all has gone well you should now be able to download update)
12- Go to weather channel, select start and go through setup. ( You should now get your weather update)
13- Re-install your game saves back onto Wii(you have to insert each game disc to re-install saves to wii)
14- Save your Mii's back to Wii from controller (you will have to create 1 new Mii first on Mii channel)
15- Turn Wii power off, then reinstall battery and battery panel ( make sure battery faces correct way)

[macleodchang]

In my experience, no need to reformat wii.
Just make sure things below.
1. date and time are correct.
2. reconfirm user agreement.

[grabb]

acemilo, as I mentioned in some of the other similar threads, I am in the same situation. I've tried all of the suggested steps to fix, but none have worked for me.

[chubsta]

In my experience, no need to reformat wii.
Just make sure things below.
1. date and time are correct.
2. reconfirm user agreement.


worked for me too - i didnt want to have to reformat everything as i would have lost all my vc games so i was well pleased when this worked

[ricmorgpreston]

Yeah the above worked for me as well


:)

[AceMilo]

Thanks for the help guys, the person who is having the problems said following your steps worked great, his wiiconnect24 is back up and running.

[capsela]

My news is still broke.

But, i re dled the vote channel and that works. And I think my forecast channel works. I don't want to format all my crap.

[IlluminiX]

To all those people who had trouble with WiiConnect24, did you have Standby On or Off? I just want to know if it's incorrect for my chipped system to need Standby ON to use those services? When Standby is Off with Connect24 On, Weather, News, etc don't work, but with Standby On, everything seems to be ok. Is that normal?

capsela - When you say News is "broke," do you mean the updates won't download properly because that is what currently happens for me so that might be "normal." Or do you mean that Connect24 still tells you to turn it On in the Wii Options?

[kojicolnair]

so should you turn internet off before you install a chip? I ask because I am going to be chipping my system in the very near future.

[zosh]

When Standby is Off with Connect24 On, Weather, News, etc don't work
This is perfectly normal behaviour of the respective channels, they require Standby on. As for the reasons why you would have to consult with Nintendo.

[Stefanic]

so should you turn internet off before you install a chip? I ask because I am going to be chipping my system in the very near future.
That is a smart thing to do, I also did and after modding turned it back on.
Never had any problems.

[jweaver]

This is perfectly normal behaviour of the respective channels, they require Standby on. As for the reasons why you would have to consult with Nintendo.

Surely its just a 'bug'? I reported some months back that the Wii used 10x as much power when the LED is Orange than when its Red (due to it being permenantly on-line)

The solution was to turn "Standby Connect = OFF".. This makes the Wii shut down to it 'low power' mode when you turn it off... But in this mode, the Weather and News don't work.. They simply say that the Internet connection is off.

I am sure that this is simply a bug, but try as I might, I can't find anyway to report this to Nintendo.. I tried sending a report to Nintendo USA and UK.. USA told me to use my local contact (UK), and the UK didn't even reply!

Jon

[zosh]

Surely its just a 'bug'?
It most certainly is not. It is intended behaviour. To quote Nintendo's Forecast Channel Tech Support page (http://www.nintendo.com/consumer/systems/wii/en_na/channelsForecast.jsp#ts_errorUnable):
In order to receive downloads for the Forecast Channel, you must have your Wii console set to allow both "WiiConnect24" and "Standby Mode."
Thus you can safely assume they are aware of that behaviour. I recall Nintendo giving a half-baked reason for this at some point, but I cannot remember when and where anymore.

[sofuca]

I have exactly the same problem

I even phoned nintendo and they just said make sure its turned on and connected to the internet.

They did offer for me to send it in to them but its got a wiikey inside so i'm sure they would not be to happy

anway the first sugestion didnt work so im halk way through this one

1- Backup any game saves on SD card and any Miis on a controller
2- Reformat Wii Internal memory ( Found on third page of Wii options)
3- Turn Wii back on and go through initial setup to completion (do not need to setup internet yet)
4- Turn Wii off and remove lithium battery panel along with battery (silver screw on bottom side of wii)
5- Turn Wii back on (with battery still removed) and again reformat internal memory
6- When Wii turns off after reformat, unplug power for fifteen minutes ( with battery still removed)
7- Plug Wii in, Turn Wii back on and again go through initial setup to completion (Battery still removed)
8- Enter your internet settings now, and run internet connection test
9- Go to WiiConnect 24 and make sure you have it set to ON, with Stand By also ON
10- Make sure you go to Internet USER Agreement and select ACCEPT
11- Now go to NEWS channel and hit start ( if all has gone well you should now be able to download update)
12- Go to weather channel, select start and go through setup. ( You should now get your weather update)
13- Re-install your game saves back onto Wii(you have to insert each game disc to re-install saves to wii)
14- Save your Mii's back to Wii from controller (you will have to create 1 new Mii first on Mii channel)
15- Turn Wii power off, then reinstall battery and battery panel ( make sure battery faces correct way)

ill get back in a bit to say if it worked

[sofuca]

i did exactly as it said as it did not work

weather channel does not work
news channel does not work
everybody votes does not work

mario strikers online works
internet channel works

perhaps i need to snip a wire in my wiikey so its dissabled and then do it again?

any suggestions?

[jweaver]

It most certainly is not. It is intended behaviour. To quote Nintendo's Forecast Channel Tech Support page (http://www.nintendo.com/consumer/systems/wii/en_na/channelsForecast.jsp#ts_errorUnable):

Thus you can safely assume they are aware of that behaviour. I recall Nintendo giving a half-baked reason for this at some point, but I cannot remember when and where anymore.

But thats stating the obvious.. "In Order To Receive Updates......"?? Of course you need Standby connect ON, otherwise you won't be connected to the internet and therefore can't get the updates..

But this isn't about "receiving updates".. This is about the fact that you can't even launch News/Weather with 'standby connect' set to off...

When you launch News/Weather it should then connect and get the latest news/weather, just like it would if you had turned your Wii off at the mains.

Jon

[downlowfunk]

going to disconnect my mod chip tonight and try to fix it. will let you all know if it works.

[zosh]

But thats stating the obvious.. "In Order To Receive Updates......"?? Of course you need Standby connect ON, otherwise you won't be connected to the internet and therefore can't get the updates..
But this isn't about "receiving updates".
That's why they didn't use the word "updates". They specifically write: "To receive downloads ...". In a tech document that states the error message ("Unable to download latest information. Please make sure Wii Connect 24 is enabled") and gives a solution: "Turn on WiiConnect24 and Standby Mode."

They didn't mean something different here. They are referring to exactly this behaviour. They. Know.

[capsela]

yeah, the news don't work if standby isn't on. I just figured that out.

That's lame.

Keeping it in standby mode makes me nervous because of how warm the side of the Wii gets.

Is leaving it in standby safe?

[jweaver]

That's why they didn't use the word "updates". They specifically write: "To receive downloads ...". In a tech document that states the error message ("Unable to download latest information. Please make sure Wii Connect 24 is enabled") and gives a solution: "Turn on WiiConnect24 and Standby Mode."

They didn't mean something different here. They are referring to exactly this behaviour. They. Know.

I still maintain its a bug.. No matter what the 'Tech' guys say..

If you leave 'Standby Connect' ON, it works... But if you turn it off, it doesn't, not because it hasn't been able to get any data, but because the application says that "WiiConnect is off" when you try and launch it...

If leave Standby Connect ON and you press and hold the Power button until the red light comes on, its exactly the same as Standby Connect being OFF. The LED is red and the Wii is Offline. In this mode, when you turn on the Wii, News/Weather works..

There is no reason for this.. If its not a bug.. Its simply an oversight, as the first thing News/Weather does when it loads is to go and get the latest update anyway..

There is no point in arguing about it.. I agree that you have told something, and I also agree that Nintendo probably think that this is 'design intent'. But if they just sat back and thought about it for a split second, they would see..

This is especially important, as they are effecivly forcing you to keep the Wii online, which is wasting a STAGGERING amount of energy when you look at the entire world wide install base (See below)!

Jon

[jweaver]

Is leaving it in standby safe?

I wouldn't have thought it was 'unsafe'.. But I must admit that the heat that it was giving off was enough of a reason for me to set STANDBY CONNECT = OFF!!

But there is another reason why you should do this.. Power consumption.

When the Wii is in its 'online' mode (Yellow LED) its using 10W.. When its in its 'offline' mode, its using less than 1W.. In real money, we are talking about £10 per year in 'online' mode.. And less than £1 in 'offline'.

It might not seem much.. But is it really worth spending £10 just to allow your Wii to communicate when its powered off...

Imagine how many Wiis there are out there in their default 'online' mode and just think how much electricity is being wasted!!

Don't get me wrong, I am not eco minded at all.. I own almost every electronic device ever made and they are ALL in Standby.. But in the case of the Wii, they have really made a mistake with this one.. 10W for a 'mass market' device in its Standby mode is nothing short of criminal!

Jon

[zecht]

Just installed wiikey today, when launching news I recieve "Unable to dl latest info". Everybody votes seems to work, although all current polls say they have around 50 days left, and yes my date is set correctly.

Weather works, internet works and shop channel works...wierd stuff.

[IlluminiX]

zecht - I also get that the News can't download the latest update. And I just noticed that the Weather channel still has the weather from 5/12 (and it's almost June), so even though I thought my Wii was fine, it may in fact also have problems (despite that I get no Connect24 errors).

[IlluminiX]

Ok.

So I managed to fix my situation without going through ALL of the steps, but I did have to reformat after first saving my saves and Mii. My situation was a little bit different than most people's in that Connect24 wouldn't tell me I was disconnected when I was connected; I just couldn't get Weather or News updates. This may have to do with the fact that I don't keep my system in Standby, so when my system was modded, I had Connect24 On and Standby Off - but I don't know for sure.

Anyway, while I don't use News or Weather much, I would rather have a fully working system, so I followed the first few steps and wanted to see if just the reformat would bring back full functionality and it did! So I didn't have to fuss with the battery removal (but I guess most people would have to follow those steps). I transferred back the Mii and saves and the only thing I lost in the process was the Wii Sports scores, but I guess things could be worse. Now maybe I'll get back to the good ol' days when ALL I played was Wii Sports and build back up my scores! Hope this helps some of you who had similar encounters with Wii News not being able to download the updates (which is fine by the way after the reformat).

IlluminiX

[momowii]

I've been trying to fix this for the past day, getting really frustrated now.
When I first tried after mod install, only news wasn't working.
Not wanting to reformat I switched 24connect off and unplugged and drained the power and then reset everything, but then the news channel was working but the weather wasn't.
I've repeated this process and each time it switches between the news and the weather channel not working.

If anyone can confirm that you can freely redownload the VC games then I'll try the reformat as a last resort.

[capsela]

My wii was borked, and I just deleted the channels and redownloaded them.

I never formated my wii. Now everything works.

[zecht]

zecht - I also get that the News can't download the latest update. And I just noticed that the Weather channel still has the weather from 5/12 (and it's almost June), so even though I thought my Wii was fine, it may in fact also have problems (despite that I get no Connect24 errors).

All is fine with mine now and I didn't really have to do anything. Shortly after my post, I decided to disable WC24 and standby connection, then shut down and restart, turn on WC24 and standby connection, then shut down for a couple hours, but on restart, news still wouldn't load and nothing changed.

But now over 24 hours later, I decided to give the news a shot and it downloaded data and worked fine. Everybody votes still said ~50 days left for each poll, so I erased all the data within the EV channel and restarted it, registered a mii to vote with, and it went ahead and downloaded all the current polls with accurate end times. So now all my channels work normally. If the news wouldn't have worked, I had my sd card in hand ready to copy data and reformat, luckilly it looks like I don't have to bother.

Kind of strange how the symptoms vary from user to user. Good luck to all.

[momowii]

Well I couldn't fix it any other way so I threw in the towel and reformatted.
Using a spare SD from my camera I copied the saves then reformatted from the options section. DO NOT reformat the shop channel (done separately from the shop channel options).
Then I pulled the battery out and left it out for 1/2hr, when I fired it back up it was just like out of the box and everything worked perfectly. All the previously purchased VC channels are free to redownload, the gamesaves can be restored from the SD card but Wii games need the disk to be run first before the savefile will copy across (very tedious if you have lots of games).
All up it took about 3 hours, but its nice to have it all working right at last.

[duros]

simply accepting user agreements worked like a charm.. thanks.