MS not happy with Intercooler 360 from Nyko

[Zeus]

Microsoft reps are reportedly not happy with the Nyko Intercooler 360 and believe it is a reason for why consumers Xbox 360 receive the dreaded red ring. One explanation is that the device draws too much power from the 360 and the cooler causes scorch marks on both the console and cooler, is the peripheral from Nyko just not so cool anymore?


The first Microsoft rep stated that the device simply drains too much power from the 360. He explained that the console requires a specific amount of power, especially during startup, and that everything was built to supply the machine with the power it needs. The Intercooler drains a bit of that power right from the start, so the console is now getting less juice. Especially during the startup of the system, explained the rep, this can cause problems as the 360 is trying to supply electricity to all its parts and somewhere along the line won’t have enough to get everything running. This can allegedly lead to all sorts of technical problems up to and including the complete death of the system.

A second representative didn’t go into any of that, but did say that they have seen cases where the Intercooler caused “scorch marks” on both the console and the peripheral. Where the Intercooler meets the AC input of the 360, he said, there has been multiple cases of brown discoloration, the result of too much heat where the two parts connect. In fact, if a console is sent to tech support and any evidence of that specific discoloration exists, Microsoft will promptly send the 360 back to the owner untouched.

In both cases, each rep went on to explain that Nyko’s Intercooler is an unlicensed device, and therefore Microsoft does not recommend its usage. They advised using only peripherals that have the official Microsoft seal of approval (a small green square on the packaging that states that it is approved for use on the Xbox 360). Interestingly, one of the reps mentioned the Pelican Fan Stand as an acceptable cooling option. While also unlicensed, the Fan Stand is plugged into the USB port, so the console is specifically powering it as a USB device rather than the peripheral just stealing electricity.


News Source: <A href="http://www.gwn.com/articles/article.php/id/813/p/1/" target="_Blank">GWN</a>

[lee6370]

If MS had got things right, then there wouldn,t be a need for a cooler.

[thePANICHIOteam]

Yes but werent there customer services recommending devices such as the intercooler????

[{{909}}]

I doubt MS would advise people to use an external cooler, would be admitting there is a problem, which ofcourse there isnt...;)

Wasnt there reports on here of a cooler (maybe this one) that did infact cause the rings of death?

Somehow i doubt its the sole reason for the 100(0?)s of dead machines tho.

[LordX]

This is total bullshit :mad:
Intercooler helps a lot , xbox360 get red ring because GPU overheating/damaging and parts gets unsoldered on the board ( like RAM ).
so all M$ need to do is install good cooling system on the GPU.

[Retroboy]

well maybe MS should do something to stop people from having to buy a cooler in the first place.

Ive had 2 360 games that have cracked on the inner ring due to the discs getting hot.

MS should call all the 360's back and fit them with proper ventilation, instead of telling people not to buy a cooling system that actually tries to prevent over heating.

[Trashcat]

I agree with Ms in one point: such devices should have separate power supply.

[Retroboy]

yea and MS should stop moaning about it and sort the problem out, that way people wont have to resort to external cooling systems.

[BaNDiTo_RoX]

That's a bunch of BS I had the Nyko Intercooler since it was release and I leave my x360 on for about 5/6hrs of game play and sometimes even forget to turn it off and never had an issue with it. Whats' there excuse before the intercooler was released??? M$ you can BITE ME with your lame excuses, next time don't rush to bulid and release console just so you can beat the compatition. :mad:

[Retroboy]

That's a bunch of BS I had the Nyko Intercooler since it was release and I leave my x360 on for about 5/6hrs of game play and sometimes even forget to turn it off and never had an issue with it. Whats' there excuse before the intercooler was released??? M$ you can BITE ME with your lame excuses, next time don't rush to bulid and release console just so you can beat the compatition. :mad:

Maybe true, people are finding that after constant use the 360 overheating is scorching insides and causing the red ring.

Maybe MS are trying to blame it on something else, trying to cover the fact the console as it is has heating problems.

[JimmyHACK_KH]

you mean that power brick can't support a couple more fans?

ha, they are just mad cause it points out i can use my 360 as a portable space heater this winter

[whackawookie]

this is ironic because last night i got my first red ring but I already related it to the cooling system at that moment. The cooling system is only connected to the system by clipping into the fan grill of the system and the plug connects to the fan in such an unstable way that you could wiggle it to the point that it could probably unlock. Once I took the cooler off the red ring went away so maybe i'll invest in the talismon fan system instead

[KainXS]

theyre just mad because they didn't think of it first

[thePANICHIOteam]

I put some new fans in and an extra one. No problems so far, it probably would have been ok without the extra fans?

[wigsplitta]

My 360 started locking up about 15 minutes into a game. I removed the intercooler and it would lock up right when it loaded the dashboard. I put the cooler back on and it would let me game for about 15 minutes again. Removed it and got the red ring of death. Three fans shouldn't draw enough power to interfere with the 360s operation. Come on 3 fans use next to no power. How could there be scorching if the fans are actually keeping the system cooler. I wasn't aware that a reduction in current could cause scorching either. Oh well, they replaced my console so I'm satisfied.

[Robotron]

Hey MS if you build the damn console better then we wouldn't need a cooler.

[nimbus]

And THAT'S why I just changed my mind about getting a 360.

There's 3 things that I hate:

GLITCHES
SNITCHES
And bugged-eyed B1TCHEZ



M$, U JUZ GOT PWN'D

[kiddragon]

And THAT'S why I just changed my mind about getting a 360.

There's 3 things that I hate:

GLITCHES
SNITCHES
And bugged-eyed B1TCHEZ



M$, U JUZ GOT PWN'D


Hehe i think O is actually for the numbers of PS3 we are going to get on the 17th....

[wigsplitta]

Nimbus, the heat issues are with consoles made before 06 aka the launch consoles.

[ujnhunter]

I own a 2nd or 3rd wave console (bought in Feb 06) and when I started having lockup/freezing problems in games, I bought an Intercooler... it worked like a charm for quite some time... then I noticed that it got quite loud, and made strange noises... the noise would settle down once the console was on for awhile, but at the start and for 10mins it would be really bad. then as time went on... i started getting a red ring when the console first powered on... it was E068 (which is a HDD error...) meaning that the HDD wasn't getting any power... it would correct itself if i shut off the console and turned it back on again... but it got quite annoying always having the RED RING every time i turned on my system for the first time... so i decided to take off my intercooler... and low and behold.. i have not had a red ring since! HOWEVER! now my games start to lockup/freeze on me at random points during gaming... this is pissing me off... i may wait till the COOLER KING comes out, as it seems to be a USB power drawing device... blah!

[KPunk]

to be honest with you, i think this might be true. A few weeks ago when my 360 died i had to call like three times, all three times the reps asked if i was using the nyko cooler, i said no because i don't own one. I just got a new 360 in the mail i was going to pick one up but a friend of mine told me that his friends Inter cooler caught on fire, so i will not be picking one of these babies up.

[gonepostl]

And THAT'S why I just changed my mind about getting a 360.

There's 3 things that I hate:

GLITCHES
SNITCHES
And bugged-eyed B1TCHEZ



M$, U JUZ GOT PWN'D

We get it. You love the ps3. Nimbus, you may think that your helping people love Sony with your comments. The only thing that your helping is the stereotype that all Sony fanboys are mindless teenagers that can't squeez out a decent thought. By posting this your actually in some small part keep people away from buying a Ps3 because when they see the demographic of users (yourself) they want to stay far, far away.

[poisonousjuice]

My 360 was purchased April 06. It has locked up around 3 times in it's life time. Received the 3 red ring of death once when the power was cut off in my apartment suddenly. Since then I plug it into a UPS so that it does not lose power. I bought the Intercooler just for the fact the system does run extremely hot and the general rule of electrical components is the hotter they run, the shorter the lifespan.

ujnhunter's post has me concern. I've noticed an increase in noise from the already loud Intercooler. I'll definately keep my eye on the unit but I still don't feel comfortable running the system with just the factory fans.

Another concern about the Intercooler method of powering from the AC plug is the fact the AC plug has a very loose feel when plugged in through the Intercooler versus the 'snap' plug in of the default console port.

Maybe I'll just mod the whole system with gaudy blue led fans with a clear case. very 1337 p0wnage there.

[wigsplitta]

I own a 2nd or 3rd wave console (bought in Feb 06) and when I started having lockup/freezing problems in games, I bought an Intercooler... it worked like a charm for quite some time... then I noticed that it got quite loud, and made strange noises... the noise would settle down once the console was on for awhile, but at the start and for 10mins it would be really bad. then as time went on... i started getting a red ring when the console first powered on... it was E068 (which is a HDD error...) meaning that the HDD wasn't getting any power... it would correct itself if i shut off the console and turned it back on again... but it got quite annoying always having the RED RING every time i turned on my system for the first time... so i decided to take off my intercooler... and low and behold.. i have not had a red ring since! HOWEVER! now my games start to lockup/freeze on me at random points during gaming... this is pissing me off... i may wait till the COOLER KING comes out, as it seems to be a USB power drawing device... blah!

Sorry to hear that man. I think you should call customer service. I believe they will repair all consoles made before March 06 at no cost. If it's randomly locking up I would send it in before the deadline is reached. Check the back of the console and it will have the date the console was made. I got mine in March but it was actually made in Aug 05. If you bought yours in Feb. I suspect it will have about the same date if not earlier. Good luck and I do give MS major points for atleast fixing the broken consoles. I guess I'm going to pull my intercooler off until I know for sure it's not going to kill my 360.

[WhyKlef]

I'm sorry but this Intercooler is utter crap and why do i say that? I got one and it almost killed my 360!

This piece of junk started melting where i plug my AC!! My Xbox 360 wouldn't start so i took so thin instruments and brush the melted plastic of so the adaptor can make contact again! Lucky for me it did work but that crappy Intercooler is in the garbages!

[WalkingTiger]

The sad thing is that problems and hassles like this is why I quit PC gaming & turned to consoles, to avoid "fan-noise, overheating, crashing, etc..."

Kudos to next-gen systems from Microsoft & potentially Sony, for introducing that kind of hassle into consoles...

It's pretty sad, really, that the X-Box 360 sounds like a box fan running when it's on naturally (so you have to turn the games up to even hear them in a quiet room), then you find out that you need to add extra cooling or it'll crash, and now you find out that a popular 3rd party "cooling product" (never thought I'd see the day when I'd have to buy these types of products for consoles) burns your system, and contributes to further crashing... (while making fan-noise in the room louder still:/)

I'm honestly glad I'm sticking w/ Nintendo's Wii for now... It may be less powerful than the other systems, but if the tradeoff is a system that's not a box fan, doesn't overheat, and doesn't crash, I'll gladly take that...

~WalkingTiger

[wiggim]

lol, it locks up if you don't use it and it locks up if you do..

Great device!!

[Havok154]

Before I used the intercooler, I locked up within an hour of playing Oblivion. With the intercooler, I can now play for as long as I want with no issues. Also, it pulls enough hot air to keep my room a toasty 70+ degrees.

[Scorpion3]

It does? Well thank God I just found out, I was going to buy one with my next check, does anyone know if I can get that CoolerKing accessory at Gamestop?

And THAT'S why I just changed my mind about getting a 360.

There's 3 things that I hate:

GLITCHES
SNITCHES
And bugged-eyed B1TCHEZ



M$, U JUZ GOT PWN'D


Nimbus, the heat issues are with consoles made before 06 aka the launch consoles.

You are correct sir, but he never had any intentions of buying a 360, he's just like that other Sony Fanboy floating around here (besides you gonepostl. :p) that claims he has or he wants one but since it sucks so bad he won't get one. It's a way of setting the people reading his posts up for a letdown kind of thing, like he's trying to say he's not a fanboy, even thought it's more then obvious.

[Retroboy]

hope your not refaring to me, as im not a fanboy, a fonboy only buys one console, for example sony, so if you are accusing me of being a sony fanboy then why would i own a DC, GC, PS2, Xbox, 360, PSP and a DS.

I just dont agree with every single bad press that is posted in this forum, sure some is sony's fault, but most of it is topics predicting faults, just because the PS2 had them, or in other products such as dell.

[Za0oO]

what's funny is that i first had a launch Xbox 360 that fried with the 3 red lights.... everything was fine until i bought the Nyko Intercooler, i then started to hear weird sounds, lockups... and they it eventually died... My friend on the other hand, has a launch 360 and has no issues at all with his 360, but he has no intercooler....

I just got myself a new 360 made after June 2006 (what it says on the DVD Drive), do you think that the heating issues should be gone ? Also i'm waiting to put the FW hack is it safe to do it? (i know how, i just want to be sure it won't damage console in any ways)

Thanks,

[maxRus]

I have a launch 360 also. No intercooler, and I never had one problem yet(knocks on wood). I guess im lucky, but then again I take care of my consoles. Like not playing them while the console is laying on the carpet in the summertime with the air conditioning off in my house during a thunderstorm.:eek: and my PS2 has been on standby mode for about 4 1/2 years plugged in the same outlet and never has it failed. I mean damn My atari 2600 still works!!!!!!!!!

[ujnhunter]

I have a launch 360 also. No intercooler, and I never had one problem yet(knocks on wood). I guess im lucky, but then again I take care of my consoles. Like not playing them while the console is laying on the carpet in the summertime with the air conditioning off in my house during a thunderstorm.:eek: and my PS2 has been on standby mode for about 4 1/2 years plugged in the same outlet and never has it failed. I mean damn My atari 2600 still works!!!!!!!!!

I take great care of all of my things as well, so it has nothing to do with that. It's a heat issue that "some" of the consoles seem to have. I say some, because not everyone seems to experience the problems with lockups/freezing...

[SolidSnake]

so would it be wise to not use the intercooler and let the system heat up?

[iratasan]

blah blah blah another day went by and i think you should add some more insults into your signature just to not disappoint us. :D

[Scorpion3]

so would it be wise to not use the intercooler and let the system heat up?

It's smart to get a Cooling system for launch consoles, but this is saying that you shouldn't get the Intercooler.

[nimbus]

Feminist, not femenist. At least I can spell.
Heck, download Firefox 2, it might help you.

Scorpion, haven't seen you in a bit. I guess you were tired having d1ck aftertaste in your mouth.


PWN'D!
PWN'D!
PWN'D! Now in 3-D!

[Scorpion3]

Feminist, not femenist. At least I can spell.
Heck, download Firefox 2, it might help you.

Scorpion, haven't seen you in a bit. I guess you were tired having d1ck aftertaste in your mouth.


PWN'D!
PWN'D!
PWN'D! Now in 3-D!

Hahaha...You really know how to brighten up a guy's day. :D But on the note of a mispelling, aparently you're not too quick on the uptake, it's spelled incorrectly as an insult to people that still do those feminest rallies by sticking the one thing they usually despise into it; MEN.

As for you and that other douche taking personal attacks on me and not just my opinions on gaming, or try and harass me by following me to everywhere I post just to try to start a flamewar (Just like all the other fanboys, when you cannot win a debate you go after personal **** just to make yourself feel as if you still won in some way)...the admins are watching. ;) And if you read the rules, you know that is against the rules of the forums. So just keep that in mind. I'm just letting you know because I'm not going to even acknowledge your posts anymore, I stopped with the other one awhile ago but I never informed you. But just because I stopped giving you the satisfaction of knowing I'm reading it by responding to your flamebaits, that doesn't mean you won't stop writing it...which is where my warning comes in at regarding the admins and mods.

[iratasan]

Hahaha...Blah Blah Blah

lol. yes, the admins are watching. did it ever come to your mind that like you nimbus and i simply look into every threat we are interested in. you must be a bit paranoid to think that anyone is following you, but i guess that is the same paranoia that you have believing that everybody that hasn't the same opinions as you is a fanboy. anyway you just use that term because you think that it offends most people and that you can win arguments with that without having to articulate a point. well, that is just that sad person you are, as your new funny "feminist rally" picture shows. as most of us know hate results out of fear and you are a pretty interesting example for that. and for being against the forum rules, we are just trying to have a descent argument here, if you have to insult people then it is just natural that we respond to that. sadly you disqualifiy yourself for that kind of discussion because of your massive usage of swear words and insults.

and just for the love i close my case with a respectful:

you lovely fangirl you (no offence).

:D