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posted by malloc at 08:01 am on 2009-04-16 |
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Sony refuses to replace back-compat PS3s?
Reports are indicating that Sony do not like to replace backwards compatible PS3's. Apparently as Sony doesn't market the back-compat models any more, they simply can not replace it so you ave to make do with one that can't play PS2 games.
An anonymous TAWKN.com user (first name is Steve, I won't reveal his last name without permission - and I don't have his phone number) just called me, distraught. His PS3 has been at Sony's repair center for three weeks now. He bought the 80GB PS3 with backwards-compatibility. Today, he called in to get a status update, and was told that it was beyond repair, and, because Sony doesn't make that model anymore, that they can't replace it, despite the fact that he bought four years' worth of Sony Care extended warranty for it, for a total of five years. They offered to give him a new model 80GB PS3.
He argued with them that he is not just losing a PS3, but PS2 support (that's over 1900 PS2 games that he can no longer play), extra USB ports, plus the built-in card readers. Sony's reply? Too f@#$ing bad. (Not a direct quote, obviously.)
News Source: Tawkn
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