Another Confirmation: Microsoft offering freebies for lengthy Xbox 360 repairs
After reading an earlier article we posted regarding Xbox 360 repairs taking up to six weeks and giving out a free game, AJ Borden mailed in to let us know his experience. Borden let us know that he got his SIXTH Xbox 360 back yesterday and the total repair process took 25 days (just over three weeks, not six). They also sent him a free 1 month renewal card for Xbox Live which is the FIRST time they have ever done such a thing for this specific customer after so many repairs previously.
quote:
Hi, just wanted to submit some info... Got my 360 back yesterday (this
is #6 for me) it's a launch system according to the serial number. All
in all, from the day I called til yesterday, was 25 days. They also
sent me a free 1 month renewal card for xbl gold. First time they had
done that... It's really a good idea, if you pay for live per month,
then if they have it for a month, thats really just throwing money at
them.
